For Pharmacies & Chemists
Patients check your Google listing before making the trip — especially during busy periods, bank holidays, and late evenings. When your hours are wrong, your category has been spammed, or customers are being directed to a competitor instead of your door, you lose footfall you can never recover. We watch your listing 24/7 and alert you within 60 minutes of any change.
< 1 hr
Change detection time
27+
Fields monitored
€1/mo
Per location (yearly)
24/7
Evenings, weekends, bank holidays
Pharmacies are one of the most searched business types on Google — and wrong information can have real consequences for the patients who depend on you.
Pharmacies trade on trust and accessibility. A patient who checks Google on a bank holiday morning and sees you listed as closed will drive to the next nearest chemist — even if you are actually open. Opening hours are the most frequently edited field on pharmacy GBP listings.
The difference between 'Pharmacy', 'Chemist', and 'Drug store' in Google's category system affects which searches you appear in. A wrong or spammed category change can drop you from local medicine, prescription, and healthcare product searches entirely.
For a healthcare business, reviews carry enormous weight. A sudden wave of low-star reviews — from a disgruntled former employee or a competitor — can damage the trust you have built over years. We alert you the moment review velocity spikes above your normal baseline.
In towns with multiple chemists, a competitor can submit a suggested edit to your listing that subtly changes your address, phone number, or category — steering your customers toward their own shop instead. We catch any unauthorised change within 60 minutes.
Patients call ahead to check whether a prescription is ready or whether you stock a specific medication. If your phone number is wrong on Google, that call goes nowhere — and the patient goes elsewhere.
If you operate a small group of pharmacies or have a second branch, one incorrect listing can undermine the trust built across your whole network. We monitor every location from one dashboard.
These happen to pharmacies and chemists across Ireland every week.
A Dublin pharmacy had its primary category changed from 'Pharmacy' to 'Health food store' by a Google algorithm edit — causing it to drop from prescription and medication searches
Category change detected within 60 minutes. Correct 'Pharmacy' category restored before the afternoon rush.
A Cork chemist had its Sunday hours changed from 11am–4pm to 'Closed' after a customer arrived during their reduced Christmas hours and left a suggested edit
Hours change detected and alerted. Correct Sunday hours restored before the following weekend.
A Limerick pharmacy had its phone number changed in a suggested edit — routing patient calls to a disconnected number
Phone field change detected within the hour. Correct number restored, prescription calls resumed.
A Galway chemist received 11 one-star reviews over a single weekend — a review bombing campaign that dropped its rating from 4.7 to 3.1 stars
Review velocity alert fired immediately. Owner contacted Google to flag coordinated spam; reviews removed within 48 hours.
Opening hours accuracy
Hourly monitoring of all trading hours — including reduced bank holiday hours, late-night dispensary times, and Sunday configurations.
Category protection
Monitors primary and secondary categories every hour — the fields that determine which healthcare and prescription searches you appear for.
Review velocity alerts
Instant alert if a sudden wave of negative reviews hits your listing — spot review bombing before it damages your patient trust score.
Phone number protection
Immediate alert if your dispensary phone number changes — so patients can always reach you for prescription queries.
Multi-branch management
Monitor every branch from one dashboard. Useful for small pharmacy groups or pharmacies with a second dispensary location.
GBP health score
Understand how well each listing is optimised for local healthcare searches — with a monthly score, trend, and actionable improvement checklist.
Every bank holiday weekend, pharmacies across Ireland have their hours 'corrected' by customers who found them closed or on reduced hours. Easter, August Bank Holiday, St. Patrick's Day — a patient who arrived and found you closed updates your hours. That edit stays live for weeks, showing the wrong hours to patients who genuinely need your services. MyReputation.ie alerts you within 60 minutes every time your hours change, regardless of whether it's a Sunday morning or a bank holiday afternoon.
€12 per location per year — just €1 per month
First location always free. No credit card needed.
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