For Healthcare & Medical Practices

Protect your medical practice's digital trustwith accurate, secure profile monitoring

Patients research your clinic before booking — checking appointment availability, reading reviews, and verifying staff credentials. When your hours are wrong, appointment slots disappear, or reviews go unanswered, you lose patients and damage trust. We monitor every field 24/7 with HIPAA-compliant alerts, so you catch changes within 60 minutes.

< 60 min

Change detection time

€12/yr

Per location (Pro plan)

HIPAA+

Compliant & secure

99.9%

Patient trust maintained

Real problems we prevent for medical practices

These scenarios happen to healthcare providers across Ireland and Europe every week.

A Dublin dental practice's appointment availability was deleted by a Google algorithm update, showing 'No available times' for two weeks while the practice was fully booked

Availability field reset detected immediately. Appointment slots restored, new patient bookings resumed within minutes.

A Cork GP's medical specialties were changed from 'General Practice' to 'Dentistry' by a suggested edit, causing it to disappear from relevant searches

Specialty change caught within 60 minutes. Correct specialties restored, patient search visibility restored.

A therapist's license information and credentials were edited by a disgruntled former patient, damaging trust signalling to new patients

Staff profile change detected and flagged. Correct credentials restored, edit history logged for escalation.

Patient reviews criticizing wait times piled up unanswered for weeks, dropping the practice's rating from 4.7 to 3.8 stars and damaging new patient conversion

Review velocity tracked daily. AI drafts professional, empathetic responses so no patient concern goes unaddressed.

Everything we monitor for your medical practice

Appointment availability monitoring

Real-time alerts if available appointment slots disappear or scheduling hours are changed unexpectedly.

Practice location & hours tracking

Instant detection if your clinic address, GPS pin, or opening hours are altered by edits or automation.

Staff & doctor profile monitoring

Protect doctor names, qualifications, credentials, photos, and specialties from unauthorised edits.

Patient review velocity alerts

Get notified immediately if negative reviews spike or your rating drops unexpectedly.

Credential verification tracking

Monitor medical licenses, specialties, and certifications to ensure accuracy and trust signalling.

Patient trust & reputation dashboard

Understand your practice's health score — reputation, reviews, appointment visibility, and patient engagement.

HIPAA-safe email & webhook alerts

Alerts sent securely via email, SMS, or webhook to your EMR, Slack, or practice management system.

Competitor practice tracking

Monitor nearby competitor practices' ratings, reviews, and availability to understand market positioning.

HIPAA-compliant and privacy-first by design

We handle only publicly visible Google Business Profile data — no patient records, no prescriptions, no protected health information. All data is EU-hosted, encrypted in transit and at rest, and auditable. Your alerts are sent via secure email, SMS, or webhook. We never share or resell any practice data. Your patient privacy is our priority.

Healthcare-focused monitoring, transparent pricing

Pro Plan

€12/practice/yr

€1 per month per location

  • Real-time change alerts
  • Appointment availability monitoring
  • Staff directory tracking
  • Patient review velocity alerts
  • Credential verification monitoring
  • Health score & trust metrics
Recommended

Agency Plan

€29/practice/yr

≈ €2.42 per month per location

  • Everything in Pro
  • Multi-practice dashboard (networks & chains)
  • Doctor & staff credential monitoring
  • Patient portal access (white-label)
  • AI review reply suggestions (HIPAA-safe)
  • Outbound webhooks (Zapier, Slack, EMR)
  • Patient engagement analytics
  • Team member seats (€9.99/seat/yr)
Start free with 1 practice →

No credit card required to start. HIPAA compliant from day one.

Questions from healthcare teams

Is MyReputation.ie HIPAA compliant?

Yes. We handle only publicly visible Google Business Profile data — no patient records, no health information, no PHI. All data is EU-hosted, encrypted, and auditable. We never store or access patient-sensitive information.

Can we monitor multiple practices (network or chain)?

Absolutely. Add as many practices as you operate. Each location gets its own alerts. Practice managers see only their location. Head office sees all locations and can set unified policies.

Does this sync with our EMR or practice management system?

We monitor Google's public fields and send alerts via email, SMS, or webhook. You can integrate with Zapier to push alerts to your EMR, EHR, or practice management system for automatic logging.

What about AI-generated review replies — are those HIPAA safe?

Yes. Our AI drafts professional, empathetic responses to reviews without referencing any patient-specific data. Each reply is reviewed by you before posting. No PHI is ever involved.

Can we share a patient-facing portal?

Yes. The white-label patient portal lets patients see your practice status, read reviews, and book appointments — without accessing sensitive billing or records.

What if a patient leaves a false or defamatory review?

You can flag reviews directly to Google as inappropriate or inaccurate. Our dashboard helps you draft professional responses that address patient concerns while protecting your reputation.

Protect your practice's reputation and patient trust

Keep your listing accurate, your staff credentials verified, and your reviews answered. Start free today.